Your privacy is important to us

Hotel José, Vissersstraat 16 at 8370 Blankenberge, considers the protection of your privacy important. We therefore strive to process your personal data in a legal, honest and transparent way. When collecting and processing your personal data, we respect the Belgian data protection legislation, as well as the General Data Protection Regulation ("AVG"). In this Privacy Statement we explain what information we collect about you, what we use that information for and to whom we pass it on. You will also find out in this Privacy Statement what rights you have and how you can exercise them. In short, our privacy statement means that we collect your personal data:

    Only use it for purposes agreed with you
    Do not sell
    Careful security

If you have any further questions, or if you have any suggestions or comments about the content of this privacy statement, you can always contact us by e-mail or by using the contact details listed below.
1 Terms in this Privacy Statement

Personal data': personally identifiable information that directly or indirectly tells us something about you as a person (name, address, telephone number...). Data controller': the 'owner' of certain personal data. This can be Hotel José itself, or a third party. Processor': the person who actually processes the data. This can be Hotel José (as a service provider), or a third party who processes Hotel José data.
2 What Personal Data do we process?

Hotel José processes your personal data because you make use of our services and/or because you provide these data to us yourself. Hotel José processes personal data of natural persons with whom we have, have had, or wish to have a direct or indirect relationship in the future. This includes the personal data of its guests, the contact persons provided by its guests and suppliers, but also the contact persons of its potential guests and the personal data of potential employees.

Hotel José may collect or obtain the following personal data from you:

    Identity data (name, address, email address, mobile phone number, E-ID data)
    Data relating to your communication with the company (visits, telephone calls)
    Data relating to invoicing (VAT number, bank account number)
    Information concerning your curriculum vitae (in the context of an application)
    Complaints that you make or requests that you address to us.
    Surveillance images

3 Why do we process Personal Data?

Hotel José processes personal data for various purposes:

    Providing our services to guests:

We process the identity and contact details of our guests, clients, their employees and other useful contacts in order to fulfil the agreement with our guests. We also keep track of when and how we communicate with our guests. The purpose of this processing is our customer management. These processes are necessary for the execution of the agreement with our guest and allow us to make a stay in our hotel very pleasant.

    Financial administration:

We process identity and invoice data in order to maintain our own bookkeeping and invoicing. On the one hand, this processing is part of our legitimate interest, i.e. the ability to keep our records and obtain payment for the services we provide. On the other hand, there is a legal obligation on Hotel José to keep accounts.

    Maintaining our customer relationship:

Hotel José wishes to maintain its guest relationship. For this reason, we may use your contact details to keep you informed of our activities or to invite you to events. Sending such mailings to our customers is in our legitimate interest and is also in the interest of our guests. It will always be possible to unsubscribe from such mailings.

    Direct Marketing:

Hotel José processes prospective customers' identity and contact details in the context of direct marketing. It is in our legitimate interest to process contact details of potential new guests. Should Hotel José send out/organise newsletters, surveys or competitions, this will always be based on the consent of the (potential) guest.

    Recruitment purposes:

Hotel José collects personal data for the purpose of recruitment of new employees. This processing is based on the consent of the prospective employee on the one hand and our legitimate interest in recruiting the suitable candidate for a position on the other hand.

    Camera surveillance:

When you visit our buildings, you can be filmed by our security cameras in the context of 

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